Responsible for all Private Business Travel including private aircraft to ensure smooth business operation.

• Extremely high level for attention to detail is required.
  • Must have an excellent understanding of Transport Canada and 604
  • Operation regulations in order to keep the company compliance.
  • Responsible for all operation manuals as well as SMS compliance.
  • Prepare all flight plans with respect to insuring all electronic flight software is updated.
  • Complete EAPIS for all crew members and Passengers.
  • Ensure passenger needs are met
  • Ensure all correct documentation prepared and filed in binders.

2. Marketing

Responsible for managing all aspects of corporate brand identity and improving overall image of company.

• Website management
• Collateral Material

3. Support President

• Clerical support
  • Prepare confidential documentation as required
  • Manage correspondence
  • Manage files to ensure confidentiality

4. Human Resources

• Overseeing Group Benefits
• Payroll back-up
  • Lead implementation of annual employee performance evaluation process
  • Execute complete payroll process as required for vacation relief etc.
  • Analyze payroll documentation to uncover issues
  • Develop and implement improved payroll procedures (e.g. changes for previous payroll documentation, appropriate approval and signoff)
• Lead implementation of annual employee performance evaluation process
  • Job descriptions developed and approved for all employees

5. Office Processes and Procedures

Support on-going business processes, provide recommendations for improvement, develop new procedures and implement

• Compliance and good knowledge with all OH&S.
• Manage IT supplier and internet provider
  • Ensure best value / quality of service
  • Work with suppliers to resolve issues as quickly as possible
• Accounts Payable
• Identify office process and procedure gaps
  • Work with employees to understand issues and find solutions
  • Implement new procedures (e.g. Customer retention processes
  • Research, develop and help implement template for annual employee reviews.
• Research and provide recommendations for problem solving issues as they occur (e.g. Vacation, Sales (deficiencies) On-time incentive for detailers)
• Develop relationships with staff to understand group and individual issues and provide President with recommendations.